Beauty Aesthetic Clinic Cancellation and Rescheduling Policy
Thank you for choosing Beauty Aesthetic Clinic for your aesthetic and beauty needs. We strive to provide the highest quality of care and ensure that each client has a seamless and satisfying experience. To maintain this standard of service and to accommodate all our clients effectively, we kindly ask that you familiarize yourself with our cancellation and rescheduling policies outlined below.
Cancellation and Rescheduling Guidelines
- Advance Notice Requirement:
- We understand that life can be unpredictable, and sometimes plans change. Therefore, we offer a flexible cancellation and rescheduling policy. If you need to cancel or reschedule your appointment, we require a minimum of 48 hours’ notice before your scheduled appointment time. This allows us to offer the appointment slot to another client who may be on our waiting list.
- Full Refunds for Timely Cancellations:
- If you cancel your appointment at least 48 hours in advance, you are eligible for a full refund of any payments made. No deductions or fees will be applied, ensuring that you can confidently rebook at a time that suits you better.
- Non-Refundable Deposits for Last-Minute Cancellations:
- In the event of a last-minute cancellation (less than 48 hours before your appointment), please be aware that any deposit paid will be non-refundable. This policy is in place because last-minute cancellations make it challenging for us to fill the vacant appointment slot on short notice.
- How to Cancel or Reschedule:
- To cancel or reschedule your appointment, please contact us as soon as possible. You can reach us by phone at 07375 322562 or via WhatsApp at the same number. Our team will assist you in finding a new appointment time that works for you or process your cancellation in accordance with our policy.
- Appointment Changes by Beauty Aesthetic Clinic:
- While we strive to keep all appointments as scheduled, please note that there may be instances where we need to change the date or time of your appointment due to circumstances beyond our control. In such cases, we will provide as much notice as possible and work with you to find a suitable alternative time that fits your schedule.
- No-Shows:
- If you do not show up for your scheduled appointment without providing the required 48-hour notice, the full deposit will be forfeited, and you may be charged the full cost of the service booked. This is to ensure that we can continue offering high-quality services to all our clients without disruptions.
Our Commitment to You
At Beauty Aesthetic Clinic, we are committed to providing each client with exceptional service and care. By adhering to our cancellation and rescheduling policies, you help us maintain a high level of service availability for all clients, ensuring that everyone can enjoy the benefits of our treatments.
If you have any questions or need further clarification on our policies, please do not hesitate to contact us. We are here to help and ensure that your experience with Beauty Aesthetic Clinic is nothing short of excellent.
Thank you for your understanding and cooperation.
Beauty Aesthetic Clinic
33 Cavendish Square
W1G 0PW, London
Phone/WhatsApp: 07375 322562
Email: info@beautyaestheticclinic.co.uk